✨🚀 We are Ignion!
At Ignion, we are not just changing the way antennas work—we’re reshaping the future of wireless connectivity. We believe RF integration should be simple, scalable, and accessible to everyone, and we are leading the change to make that happen. We are on a mission to accelerate wireless innovation by removing the complexity of RF design. Through our Virtual Antenna® technology and Oxion platform™, we empower businesses to build smarter, faster, and more reliable connected devices✨
Your Mission
Ignion seeks an experienced IT Manager to bridge internal technology operations and external vendor delivery across its corporate infrastructure and Oxion platform™. The role requires end-to-end ownership of infrastructure, platform reliability, cybersecurity, and vendor performance. As Ignion scales its SaaS offerings and ERP backbone, this individual will be responsible for ensuring secure, compliant, and high-performing systems that support strategic business growth.
Key Responsibilities
Infrastructure and vendor coordination
- Lead the day-to-day general IT coordination.
- Own the IT asset inventory, service quality, and device lifecycle management.
- Manage internal helpdesk policies, onboarding/offboarding, and license provisioning.
Platform operations (Oxion)
- Oversee the operational integrity and cost efficiency of Oxion’s IT infrastructure.
- Review system alerts, drive root cause analysis, and validate incident resolution with vendors.
- Collaborate with Product and DevOps on deployment pipelines, CI/CD, and performance tuning.
Cybersecurity and compliance
- Define and enforce security policies across corporate and cloud environments.
- Lead efforts toward ISO27001, SOC2, and GDPR compliance.
- Maintain access control, incident response protocols, and documentation.
Strategic project enablement
- Support the ERP rollout by aligning backend systems and data access layers.
- Map infrastructure requirements into ongoing product and supply chain initiatives.
- Guide IT integration in firmware flashing and device delivery workflows globally.
What You Bring
🎓 Education & Qualifications
- Master’s degree in Computer Science or related field.
- Minimum 10 years of post-degree industry experience.
At least two official certifications, including:
- One in IT Service Management (e.g., ITIL v4, Azure/AWS SysOps).
- One in Cybersecurity (e.g., CompTIA Security+, CISM, or CISSP).
💼 Experience & Skills
- Proven leadership in hybrid IT environments (cloud and on-prem).
- Hands-on with web hosting [JA1] services (IAM, ECS, CloudWatch, S3, GuardDuty).
- Strong background in cybersecurity policy and audits.
- Experience managing outsourced IT or DevOps providers.
- Track record of delivering IT support for ERP or CRM system rollouts.
Desirable
- Familiarity with IoT device lifecycle management and firmware/software update flows.
- Spanish-speaking preferred but with advance fluence in English both speaking and listening.
Soft skills
- Strategic thinking with hands-on execution ability.
- Clear communicator across technical and non-technical teams.
- Comfortable enforcing policies and driving accountability.
- High level of integrity and discretion when handling sensitive information, ensuring data confidentiality and fostering trust across teams.
- Proactivity and ability to work autonomously
WE OFFER:
- The opportunity to work in a fast-growing tech company with global reach and impact.
- A collaborative, multidisciplinary environment with passionate professionals from across the world.
- Compensation & benefits include competitive gross salary + bonus + Stock Appreciation Rights + catering service included + training + team building activities + health insurance upon completion one year of employment.
